A global operator addressed its time-sensitive shipments in Latin America through an agile and customizable logistics solution.
In the tech industry, where equipment availability dictates project timelines, logistics plays a central role in strategic planning. The pressure to accelerate deliveries and respond to real-time demands tests even the most experienced operators, especially in regions with specific customs procedures and geographical challenges, such as Latin America.
Customer Challenge
Distributing ICT equipment in countries such as Mexico, Argentina, Colombia, Ecuador, Costa Rica, and the Dominican Republic becomes considerably more complex when projects demand immediate deliveries, and quoting times must be drastically reduced. For a global operator that also needed to coordinate shipments from Europe, meeting these targets without compromising productivity was a top priority.
Complexity
The logistics structure originated in Germany and extended across Latin America. On top of that, the operator needed to support project-based, on-demand shipments, dispatch under its own account and airway bill, and maintain competitive timelines, even in destinations with more demanding processes such as Argentina, Costa Rica, or the Dominican Republic.
Aerodoc Solution
Aerodoc implemented a solution that reduced quoting times and accelerated responses to urgent requests. The operator ships its cargo from Europe to Aerodoc’s Miami warehouse, which serves as a regional hub for consolidation and integration. From there, Aerodoc manages distribution across Latin America, adjusting to each project’s requirements and allowing the use of the customer’s own accounts and airway bills. This setup allowed meeting pressing deadlines.
Conclusion
This solution has become our customer’s preferred channel for regional distribution. Aerodoc has established itself as a strategic partner, providing real-time support and backing the operation with a scalable, adaptable structure aligned with the company’s goals.
If your operation faces similar delivery challenges in Latin America, contact us to explore how we can support your projects.
