Importer of Record (IOR) Services for Technology Companies
We act as your Importer of Record and Exporter of Record, handling customs, duties & taxes, and compliance so you can deploy IT, telecom, and data center equipment globally in weeks—not years.
Selling technology hardware abroad without a local entity? We become your Importer of Record so your equipment clears customs and reaches the site on schedule.
What Is IOR And What Can It Do For Your Business?
An Importer of Record (IOR) is the legal entity responsible for customs compliance and the payment of duties and taxes in the destination country. For IT, telecom, data center, satellite, and AV/IT deployments, this removes the need to establish a local entity.
Based in Miami, Aerodoc provides Importer of Record services and integrated logistics—covering permits, HS classifications, and compliance documentation—so IOR shipping stays predictable and deployments stay on schedule.
When required, we also support staging and regional distribution through warehousing solutions.
Why Choose Our IOR Services?
Importer of Record services designed to keep technology deployments compliant, on schedule, and fully under control.
✔ Importer of Record (IOR) in 170+ Countries
Operate globally with a single Importer of Record partner for IT, telecom, AV/IT, and data center equipment—without setting up local entities.
✔ Faster IOR Shipping & Customs Clearance
Our IOR process reduces friction at customs by handling classifications, permits, and documentation upfront—minimizing delays for time-sensitive shipments.
✔ Compliance-First Importer of Record Services
We manage regulatory requirements, duties, taxes, and restricted technology rules to reduce compliance risk, penalties, and shipment holds.
✔ A Simpler IOR Import Process for Your Team
One point of contact, clear workflows, and full visibility across shipping, customs process, and final delivery.
By choosing Aerodoc as your Importer Of Record, you gain a competitive edge, allowing you to expand your business globally with confidence.
Where Can We Act as Your Importer of Record?
Aerodoc provides Importer of Record and Exporter of Record coverage in 170+ countries, so you can ship IT, telecom, data center, satellite, and AV/IT equipment into markets where you have no legal entity. We hold local compliance responsibility, pay duties and taxes, and manage the permits and classifications each destination requires.
Demand is strongest in the regions where a local entity is hardest to set up. We support importing into Mexico, a growing nearshoring and technology hub, along with importing into the Middle East and importing into Africa, two regions with high growth and complex customs environments. To see the full footprint, view the IOR/EOR World Map.
IOR, EOR, and the Services Around Them
An Importer of Record (IOR) is responsible for bringing goods into a country in compliance with local law. An Exporter of Record (EOR) holds the equivalent responsibility on the way out, handling export documentation, licensing, and clearance from the origin country. Many technology projects need both, for example when equipment is shipped out of one market, cleared into another, and later returned.
Because compliance rarely travels alone, Aerodoc connects IOR and EOR with the operations around them: warehousing and fulfillment for staging and regional distribution, and 3PL services for tech hardware when you need inventory control, pick and pack, and returns handled under one provider.
Planning a multi-country technology deployment? Call us: +1 (305) 640-0763
How our IOR Service works in 3 steps
A streamlined IOR shipping process for IT, telecom, data centers, satellite, and AV/IT deployments—built to remove friction from global imports.
Industries That Use IOR Solution
Importer of Record services built for complex, time-sensitive technology shipments, where compliance, serialized equipment, and deployment deadlines matter.
IT Hardware
Telecomm
SatelliteÂ
Data Centers & Cloud
Audio Visual Technology
Unified Comms
2-minute overview of how our IOR process works
See exactly how we manage the complex import process so you don’t have to. From documentation to final delivery.
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F.A.Q.
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What is an Importer of Record (IOR)?
An Importer of Record (IOR) is the legal entity responsible for customs compliance, duties, and taxes when importing goods into a destination country.
What are the responsibilities of an Importer of Record?
Importer of Record responsibilities include customs clearance, regulatory compliance, HS classification, payment of duties and taxes, and ensuring shipments meet local import regulations.
What services do you offer as an Importer of Record?
Our Importer of Record services include customs clearance, duties and tax management, compliance documentation, shipping coordination, and delivery support for technology equipment shipments.
How long does the IOR shipping process take?
IOR shipping timelines depend on the destination country, equipment type, and required permits. When documentation and compliance are handled upfront, shipments clear within standard import timeframes.
What affects IOR service fees?
IOR service fees vary by destination country, shipment value, equipment type, regulatory complexity, and whether add-ons like warehousing or expedited handling are required.