How Aerodoc managed regulatory requirements, documentation, and operational contingencies.
Free Trade Zones in Latin America operate under specific regulatory and procedural frameworks that shape how IT equipment can be imported, handled, and delivered. Understanding these conditions at an operational level is key to planning compliant deliveries and maintaining control over technology projects in highly regulated environments.
Customer Challenge
A global technology provider that supplies equipment for data centers and enterprise IT environments required delivery to a Free Trade Zone in Colombia. These environments operate under specific legal frameworks and documentary procedures that differ from standard foreign trade operations. The goal was to complete the delivery without disruptions or administrative rejections, while fully complying with local regulations and meeting strict project timelines.
Complexity
Free Trade Zone operations demand precise documentary preparation and coordination with different stakeholders. In this case, approval processes relied on third parties and were subject to non-immediate validation timelines, calling for close, continuous follow-up throughout the operation.
During execution, a key issue arose: the end user’s final authorization and delivery address within the Free Trade Zone had not yet been confirmed. This prevented the delivery from being completed as scheduled and introduced operational uncertainty that needed to be managed without exposing the cargo to risk or non-compliance
Aerodoc Solution
Aerodoc designed the complete documentary process, providing detailed guidance on required documentation, how it needed to be prepared, and which authorities were involved at each stage. The team supported the operation step by step, ensuring accuracy and regulatory alignment.
In parallel, Aerodoc maintained permanent oversight of the process, proactively following up on pending validations and coordinating with all parties involved. When final confirmation was lacking, Aerodoc implemented an alternative operational solution by making its warehousing facilities available. This allowed the equipment to remain under secure custody while awaiting the consignee’s final instructions.
Conclusion
Through regulatory expertise, ongoing support, and flexible operational planning, delivery to the Free Trade Zone was executed in full compliance with local regulations. Aerodoc’s approach secured cargo security, operational continuity, and control throughout the process, even as project conditions changed.
Contact our team to learn how Aerodoc supports IT equipment deliveries to Free Trade Zones across Latin America.
