One global tech provider completed a large-scale hardware replacement in 48 hours without disrupting operations.
Coordinating a large-scale IT infrastructure replacement within a constrained time frame requires logistical precision, strategic foresight, and absolute control over every stage of the deployment. When business continuity is imperative, and execution windows are narrowly defined, logistics shifts from a supporting function to a determining factor in successful project delivery.
Customer Challenge
A global company specialized in the management, maintenance, and replacement of IT infrastructure was tasked with replacing all technology equipment in a large corporate office operated by one of its end customers.
The scope of the project included desktop computers, monitors, keyboards, racks, and servers. The main challenge was the logistics: the operation had to be completed over a single weekend, with zero impact on the customer’s regular work schedule and no tolerance for delays.
Complexity
The building in which the replacement took place presented considerable logistical constraints. Access to the upper floors was limited, elevator availability was restricted, and the operation window was narrow and inflexible.
The project required handling a high volume of sensitive equipment with precision and care. The entire process—collection, delivery, installation, and removal—had to be executed with complete accuracy and coordination. Any misstep could interfere with the customer’s business continuity. The company needed a logistics partner capable of managing this high-stakes environment with control, adaptability, and speed.
Aerodoc Solution
Aerodoc designed and executed a comprehensive logistics operation in Singapore. Equipment was collected and delivered on the same day—Friday—and transported to the appropriate floors despite the building’s physical constraints. The entire replacement was carried out over the weekend, while the office remained closed, allowing the workspace to be fully operational by Monday morning.
Additionally, Aerodoc managed the removal and disposal of all packaging and leftover materials, including boxes and tape. The process was executed with full traceability and without disruption, meeting the customer’s tight deadlines.
Conclusion
When large-scale infrastructure replacement projects meet real-world logistical barriers, the difference lies in execution. Aerodoc contributed planning intelligence, operational flexibility, and careful coordination to make the project viable, where traditional global couriers were not positioned to respond. The result was the on-time completion of a complex IT infrastructure replacement, with no disruption to end-user operations.
If your company specializes in the management, maintenance, and replacement of IT infrastructure, contact our team to learn more about how Aerodoc can support your logistics strategy.
